Mayor Jackson Pulls a Fast One

City residents recently received the following notice about radical changes that a local developer wants to make within the city before Mayor Heather Jackson leaves office. Shouldn’t major changes like these be left to the next administration instead of being forced through during a lame duck session? Certainly, there isn’t enough time to thoroughly debate these changes during the holiday season when most people would rather focus on their families. The timing of this proposal is awfully fishy.


Building Department Fails Residents Again

On December 2, 2013 a local concrete contractor poured the pads for a garage and basement without any thermal protection even through temps that night and in the following days reached far below freezing. This was strictly against the city’s building codes and it guaranteed that the future owner of this house will be stuck with weakened concrete that will most likely chip in the coming years.

What makes this oversight so egregious is that a local resident saw the same thing happen the previous week at a couple other homes down the street. When he complained to the building department, the building inspector made a big show of taking pictures of the incorrectly poured concrete, but then seemed to do nothing to stop it from happening again the next week.

Here is a copy of the city’s cold weather concrete requirements:


Now here is a copy of the weather report on Dec 4, 2012, the date the following pictures were taken.

Here are two pictures of the affected property:


Kent Partridge is the Chief Building Official for the city. His email address is: You’d think that a guy who makes over $125k a year would be able to make sure the city’s concrete is poured correctly, especially after being warned about the problem, but apparently that isn’t the case.

Election Fraud in Eagle Mountain

During the August 13, 2013 municipal primary election in Eagle Mountain City there were numerous irregularities in the vote counting process that prompted me to investigate the possibility that the election might have been stolen. After a couple weeks of research I compiled my findings in a report, which I then forwarded to various government officials around the state in the hope that we could get a recount that would conclusively determine whether the election results were honest or fraudulent. To my disappointment, not a single county or state agency could or would help me get to the bottom of this mystery.

Up until now I have largely kept this report private because I wanted to give Tim Taylor, the acting Utah County Attorney, time to privately investigate without the city becoming aware of my concerns. If the city caught wind of my suspicions before the ballots in question were secured, it could tamper with them and make it impossible for him to ever uncover the truth. Unfortunately, the Utah County Attorney’s Office has shown no interest in helping the residents of Eagle Mountain at all and now the only option left to me is to let the public know of what may have happened.

In the interest of full disclosure, I endorsed and actively supported the two candidates who might have lost the primary due to election fraud. They were Robert Schermerhorn (mayoral candidate) and Nick Jessen (council candidate). The two beneficiaries of this potential fraud were the incumbents, Mayor Heather Jackson and Council Member Nathan Ochsenhirt.

While there is no indication the incumbents had anything to do with the potential fraud, at the very least the unprofessional conduct of the city recorder, who is their direct employee, calls into question their competency as political leaders in Eagle Mountain. Voters ought to take this into account when they vote in the general election on November 5th, 2013.

EMC Election Fraud Report
This is an updated version of the report I gave to county and state authorities in the hope that they would conduct a recount and investigate any irregularities.

Addendum to the EMC Election Fraud Report
This report describes my failed attempts to get an investigation and speculates on why our county and state officials have not helped us clean up corruption in Eagle Mountain. It also contains additional details on other scandals such as how developers have been able to steal millions of dollars from residents by controlling the reins of power within the city.


Update: Going forward several things should happen . . .

(1)  The city recorder should not be allowed to supervise the upcoming general election on Nov. 5th.
(2)  The City Council should order that all the ballots from the primary election are immediately removed from the recorder’s safe in her office and placed in the custody of the Utah County Elections Division for safe keeping, pending future investigations.
(3)  The City Council should officially request an investigation of the primary election by an independent third-party.
(4)  All candidates should make sure they have poll watchers present to verify the integrity of the vote on Nov. 5th.

Another update: It doesn’t appear that anyone at the city, county or state levels seems to care about election fraud in Eagle Mountain.  It should be noted that public officials who would potentially benefit from election fraud are still allowed to serve as members of the canvassing board that certifies the election. It’s a stunning conflict of interest that should be illegal, but isn’t in this city.

Eagle Mountain City Dump

Last week I had to take some trash to the city’s dump and when I called the Utility Billing office to find out when it is open, I was told that it is only open on Saturdays from 8 am to 2 pm. Apparently, they didn’t know the hours have long since changed. The real dump hours are listed below. City residents can pick up two free dump passes per year from the receptionist at City Hall.

Also, beware of screws, nails, and other sharp objects in the ground as you drive to the drop off point. You don’t want to get any flat tires.



The Truth About Selling Our Utilities

Spencer Pack, a resident in the City Center area, recently sent this email to Mayor Jackson and has given me permission to reproduce it here. It contains some interesting insights into the true degree of interest Questar and Rocky Mountain Power have in acquiring our gas and electric utilities. As usual, it doesn’t appear that the city, and specifically the mayor, was telling us the truth when they said that neither of these entities had any interest in buying us out.


I wanted to share with you some of my recent findings on the subject of our Utilities. I attended a city hall meeting on February 13th of this year. Where like everyone else, I shared my frustrations about our increased Utilities rates at that time. I had asked the question of “why our city was in the utilities business and if the city has every explored getting out of the business?” I was taken back when the response I received from a couple of your city council members was that Questar and Rocky mountain power wouldn’t possibly be interested in taking over our utilities grid. The overall tone was that our system would basically be too much of a burden to anyone of those companies. Which at the time, I thought okay they’ve already explored that option. So I decided to call Questar and Rocky Mountain power myself, so that I could hear from their lips the truth about the Utilities ever being an option of discussion. First, I called Questar, and I spoke to a couple of people there. I asked to speak to one of their Utah executives to find out if they’ve ever had talks with the city about taking over our utilities. I was surprised to hear that they have had talks a few times. They told me that the price that the city wants for their lines wasn’t what they were willing to pay. But that they were in discussions again. They are very interested in our utilities, especially with all of the growth out west. Why wouldn’t they want to service 25,000 + citizens privately, with the hopes of servicing all of the growth after that. So, I established that Questar is in fact interested in our city system. They do want it, even though I was told that private companies aren’t interested. Next I spoke to Rocky Mountain power. I spoke to an individual who covers the Utah county territory. He said that the city has never proposed a sales deal of any kind. But that Rocky Mountain power would be very interested in our utilities grid in Eagle Mountain. They asked me to tell you to call them, if you’d like to explore that option in the future. This was another example of the citizens being told one thing, but in reality the truth being another thing. We always hear the city officials boast that we are so transparent in Eagle Mountain city. I don’t believe that that is the case. The citizens should know if any negotiations have taken place or if any plan to take place. At the same time the city is at a crossroads. We have an opportunity for an exit strategy out of the utilities business, paying off our municipal bonds debt, and raising taxes if we need to make up the difference. Let’s get creative! I don’t think we can continue on this path of funding “big” town government all with Utilities Revenue. The residents deserve more than this. We need serious change! I’m hoping that tonight, we will get the change that we need to move forward in a positive direction. Thank you for your listening and I hope that you’ll remember who you represent.


Spencer Pack

Unofficial Results of the 2013 Primary Election

As I feared, the reform vote got split pretty badly and the incumbents and the establishment’s preferred alternatives dominated the primary election. Both incumbents, Mayor Heather Jackson and Council Member Nathan Ochsenhirt, did quite well despite their awful records in office.

Chris Pengra, the top mayoral candidate, and Bryan Free, a council candidate, also did quite well despite the fact that both of them often took an insider’s view of reforming the city. For instance, both seemed to be moderates in their approaches to reducing our city’s debt and both were very hesitant to discuss tough issues like exorbitant employee salaries and benefits. While they wanted reform, they were not as aggressive in their proposals as some of the other candidates who had stronger outside perspectives.

The only true outsiders to do well in the election were Adam Bradley and Tom Westmoreland (council candidates).

This election was really a wasted opportunity because if the reform vote hadn’t been split 14 ways, both incumbents would have easily lost in the primary and voters would have had much better choices in the general election. The real spoilers in this race were the individuals who filed to run for office but who did not campaign. If these individuals had stayed out of the race, they wouldn’t have siphoned away votes from the more aggressive reform candidates.


How to Vet Candidates

Vetting candidates is the single most important responsibility of voters, but it’s also one of the hardest things to do properly. If you’re like most voters, you generally choose your candidates based on information you get from the media even though it’s biased and is often heavily filtered. Our two local papers, The Daily Herald and The Crossroads Journal, are prime examples of how media outlets protect corrupt politicians even when they are dirty. Both papers had reporters at the February 13th town hall meeting in which Mayor Heather Jackson publicly admitted to using city employees to babysit her kids and clean her house, yet neither of them covered these confessions in their coverage of the event.

My goal in writing the “Eagle Mountain City Utility Scandal” report was to give the residents of the city unfiltered information with supporting documentation so they could see for themselves how bad things were at City Hall. I was also hoping that it would prompt other reform-minded individuals to step up and run for office because I knew it would take a good team to fix our city. This is exactly what happened shortly after my report went viral online.

One of the first people to approach me was the husband of a disgruntled former city employee who was extremely upset with the corruption in the city. This man was willing to run for mayor, and at first glance he seemed to be the perfect candidate. He’s former military, a financial wizard, physically attractive, full of energy, very empathetic, and he was willing to spend large amounts of time and money to replace Mayor Jackson. On the issues we seemed to be in almost perfect agreement, and he was even willing to openly state that certain individuals within the city’s administration had to go even though they were generally nice people. In other words, he seemed like he really wanted to clean house, which is exactly what this city needs.

In fact, he was so supportive of my efforts to raise awareness of the issues that he printed 5,000 color door hangers at his own expense so everyone in the city could learn of my report. He then gave these door hangers to a friend of mine who painstakingly divided the city into 55 different regions so volunteers could easily distribute them to every household.


But once the city learned of his involvement with my efforts to bring reform to Eagle Mountain something truly strange happened. Within about a week he went from being my biggest supporter to being one of my biggest detractors. In a couple of conversations on the phone he described to me in an emotionally distraught voice the intense pressure he was receiving from city supporters online and in person. It was clear to me that the powers-that-be wanted to stop him.

A few days before the door hangers were to be distributed I got an email from his wife asking that I tone down my report by adopting the edited version they created. When I took a cursory look at it I realized that they wanted me to make far more than a few “minor corrections;” they wanted to gut large portions of it, largely to protect their friends who worked for the city. But the part that made me really mad is on the following page. They wanted me to remove my demand that the city publish its utility rates on its bills. Even Mayor Heather Jackson acquiesced to this demand because it was so reasonable. (The parts they wanted removed are in RED.)


Of course, I declined to make the changes he requested and he said that what I was doing was “unchristian.” Next thing I knew he confiscated all the door hangers that were about to be distributed, which essentially stopped our momentum cold in raising awareness of the issues within the city.

I felt really sorry for him because it’s tough being the number one enemy of City Hall, but I also realized that I had made a HUGE mistake in endorsing him and giving him full control of the website to use as a platform for his campaign. After this experience I recognized that I had used the wrong criteria to vet him and that I had to be a lot more analytical about how I went about selecting candidates to support.

Lessons Learned

Finding candidates should be a lot like hiring employees. First, you need to identify what you want them to do in office. Next, you need to spec out the qualifications they must have to accomplish these tasks successfully. And last you need to advertise the positions, compare the candidates, and choose the ones that best match the criteria. This is what every citizen should do every election. Elections shouldn’t be the political equivalent of a beauty pageant in which the goal is to find the most attractive candidate; it should be about building a team to accomplish a set of goals, which in this case is fixing Eagle Mountain City’s broken government.

As I started thinking about the things I wanted fixed, I realized that there were an awful lot of them, but that some were more important than others.

I wanted our potholes fixed, our utility rates printed on our bills, and our city employees to stop using city vehicles on personal errands. I wanted the employees in the Utility Billing office to be more courteous and professional. I wanted city council meetings to have more interaction between citizens and elected officials. But I especially wanted theft at all levels of our government to stop. Let me illustrate this latter point.

If a private citizen went down to the local Chevron and stole $20 worth of beer and candy, they’d be arrested, charged, and given a permanent criminal record. But if a government employee takes a nap on the job for an hour and he costs the city $20 per hour, he essentially steals the same amount of money from taxpayers but he gets away with it. This kind of theft happens all too often in Eagle Mountain.

While I was putting together my report my sources gave me examples of city employees who padded their timecards with phony hours they did not work. They shared examples of city employees who liberated “surplus” property from the city. If you look at some of the city’s expense reimbursement forms, you’ll find the signatures of finance directors and administrators who signed off on “official” travel expenses that are clearly fraudulent. Our first year city administrator, who makes more than the former administrator who had 38 years of experience, only works four days a week and neighbors complain about him taking three hour lunches at home on the days that he supposedly works. You’ve got city council members who don’t pay for their own tickets to Pony Express Day’s events, and are even allowed to take in as many family and friends for free as they want. And you’ve got developers who get these officials to subsidize the utility infrastructure in their new developments by borrowing money at taxpayer expense and forcing residents to pay off the debts with inflated utility bills. The cumulative effect of all this theft is an extremely expensive and inefficient government.

As I thought about these latter problems, I realized that they weren’t caused by a lack of training, resources, or management skills; they were caused by employees, managers, and officials who lack moral compasses, at least some of the time. And if an outsider like me can discover the scandals I did, I can only imagine what really goes on when no one is looking.

So what’s the bigger problem: potholes, accounting irregularities, deficient customer service skills, lack of dialog with citizens, or employees who regularly take advantage of taxpayers? In my opinion, the last problem is the most troubling. You can improve on-the-job performance with more training and accountability, but it’s almost impossible to fix someone’s morality. The only real way to deal with that is through personnel changes.

When my previous choice for mayor was open about his desire to replace key employees, he was bullied on Facebook and elsewhere until he cracked up emotionally. Ever since then he has shied away from saying anything confrontational in his campaign and his behavior is certainly not going to change if he gets into office.

Former mayors who have tried to clean house have received death threats and have had all kinds of other mind games played on them and their families. If you talk to long-term residents of the city, they will tell you harrowing tales about the types of intimidation and abuse that previous elected officials have had to endure. This is not a job for the faint of heart because there’s so much money at stake, and if a guy can’t handle a little cyber-bullying, he definitely won’t be able to handle the pressure of office if he tries to stop the flow of pork within the city.

(A little known fact within the city is that the short wall that separates the public from their elected officials in the council chambers actually conceals a bullet proof panel that was installed after a developer reportedly brandished a firearm in the council chambers to intimidate the city’s officials.)

Because the job can be so tough, the number one requirement for any candidate in Eagle Mountain should be a proven ability to withstand an immense amount of pressure to do the wrong thing. To find these people I produced and distributed a door hanger that explained our need for new officials and I asked like-minded individuals to contact me on the Call for Candidates page on this website. As other concerned citizens came forward, I met with them until we were able to create a team that had the skills that were necessary to fix our city. The three individuals who expressed a willingness to run for office are:

Robert Schermerhorn (Mayor)
Nick Jessen (City Council)
Tom Westmoreland (City Council)

All of them have personal bios that convinced me they had the “Right Stuff” to stand up to corruption and not fold under the pressure they would inevitably feel in office.

What’s telling is that none of the other candidates in this race ever approached me and said they wanted to work as a team, even though a couple of them specifically asked for my endorsement. According to friends who have talked with them at length, they generally thought I was too confrontational with the city and that I shouldn’t have aired its dirty laundry in public.

What they might not know is that I tried to deal with the city through normal channels first, but it got me nowhere. In fact, after I presented my initial analysis of the city’s out-of-control utility rates to the council, I was quickly approached by the assistant city administrator, Ifo Pili, who praised my spreadsheet skills and suggested that I apply for a position as an accountant with the city.

A few months later when I realized that the city wasn’t going to publish its utility rates on our bills or come clean about its outrageous transfers of utility funds into its general fund, it dawned on me that this “job offer” might have just been an attempt to buy me off. The city administrator probably thought it was easier and cheaper to turn a public critic like me to the dark side than it would be to wage a messy battle with me in public. Obviously, this tactic didn’t work and I know it wouldn’t work with the candidates I’m supporting either. They’ve already been there and done that and are pretty much immune to the type of bribes and pressure the city could place on them.

It’s important to note that our city’s problems cannot be dealt with in private. They resemble a big stinky pile of poo and the only way to get rid of them is to rip the tarp off the mess and start shoveling. Anyone who thinks they can get rid of it without creating a stink in the process is hopelessly naïve. And besides, the city has already proven that it doesn’t truly want to fix its problems because it spends most of its time, money and effort on covering them up. The city recently spent $250k on a big PR campaign and it now has a full-time director of public propaganda who works tirelessly online and with the press to cover up its messes. This individual makes about $82k per year, which is almost unheard of in a town with only one stop light.

Once I realized that the city had no interest in cleaning up its messes, I decided to more closely examine its operations and what I found was astounding. There were so many scandals that were easy to document that it was relatively easy to put together a comprehensive report.

Shortly after I published this report in February 2013 the city held a town hall meeting in which it apologized for not putting its utility rates on its bills. And ever since then it has been working tirelessly to fix our potholes, increase dialog between citizens and elected officials, and stop the more visible signs of abuse of taxpayer funds. But much more needs to be done and the city, so far, has not gotten its outrageous salaries or our long-term debt obligations under control. Hence, the need for new leadership.

Now that the city and its officials are on the run it’s really important to keep pushing them relentlessly until they clean up their act totally or are driven from office. If we give them too much breathing room, they may regroup and find a way to thwart real reform. Robert, Nick, and Tom all recognize this and they will work tirelessly to uncover the city’s problems until they are fixed.


As always, do your own research and make your own decisions, but please, be careful about how you select the candidates you vote for. Looks can be deceiving as I’ve found out through personal experience. Identify what you want your candidates to do, check their backgrounds to make sure they are up to the task, and remember that this is not a beauty contest; it’s a battle to save our city from insolvency and bankruptcy.

If you don’t feel like doing all of your own research, there is another way to choose your candidates that is almost as reliable: identify the individuals that the city and its supporters fear the most and those are probably going to be the guys who can protect your interests the best.

This is an important election and I hope this background information helps you make wiser choices on election day.

-Sam Allen


Does Mayor Heather Jackson even have a college degree?

What do you think?

Note: During the last election for mayor, Heather Jackson accused her opponent Regan Bolli of being tight with John Walden, even though she reportedly worked for him as a title officer. During this election she is knocking the academic credentials of other candidates even though it doesn’t appear she has any herself. The larger point of this investigation into her academic history isn’t whether she actually has a degree or not; it’s her hypocrisy, and her willingness to give people the impression that she has a degree on her own Facebook page when she probably doesn’t. It takes a lot of chutzpah to be so bold.

jackson-byu jackson-FB